Hippo Insurance Company Review 2023

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Hippo Insurance at a glance

  • Available in 37 states.
  • Hippo is one of the leading home insurance providers.
  • Standard policies are cheaper than competitors.
Robust and enhanced coverageNot available in all states
Very fast quote processOnly offers homeowners and condo insurance
Affordable premiumsNo online claims filing
Dedicated customer supportNot rated by J.D. Power
24/7 customer support

A group of companies, including Hippo Insurance, focused on “insurtech,” or technology, to streamline the insurance process. Thus, Hippo emerged in 2015 with more profitable insurance for the insurer and more affordable for customers. Through easy online processes, customers can get a quote from Hippo in just 1 minute and a policy in a few minutes, but you cannot file claims online.

If you are looking for a home, life, and auto insurance package, Hippo is not the right company for you, as it only offers homeowners and condo insurance. However, Hippo Insurance is a company that can cover most people’s home insurance needs.

Some large insurance providers underwrite the policies that Hippo sells, which influences the cost of Hippo’s home insurance. Customers can take advantage of the company’s low home insurance rates combined with excellent coverage.

Compare Hippo homeowners insurance quotes by entering your ZIP code below.


Hippo Insurance Company 

Although Hippo is a company with relatively few years in the insurance market, it is in an excellent financial position. This is because some insurance giants, including Spinnaker, TOPA, and Swiss Re, underwrite Hippo’s policies. It also influences the cost of Hippo insurance products. So, Hippo homeowners insurance options are often cheaper than their competitors in the insurance market.

The company provides the same amount of coverage as others, but their premiums are often below average regardless of your location.

The insurer does not have the traditional face-to-face structure used by other insurers, but the insured are highly satisfied with Hippo’s customer service. Hippo offers claims and customer service 24 hours a day, 7 days a week by phone or email.

Hippo Home Insurance Availability

Hippo is proud to offer home insurance products throughout the country. This insurance agency offers its home insurance products in the following states:

Hippo Insurance states

Depending on the state where you live, certain products, discounts, and coverages will be available.

In June 2020, Hippo made a huge deal by acquiring Spinnaker Insurance Company. This nationwide property insurance company is licensed in all 50 states, so Hippo will be able to expand its market.

However, Spinnaker will continue to operate independently while underwriting Hippo’s policies.

Hippo Home Insurance’s Partners

Customer Service

You can access Hippo’s customer service, available 24 hours a day, seven days a week, by phone or email. Contact details for sales, customer support, and claims are listed below.


(888) 617-0165

From 7 a.m. to 11 p.m. CT, 7 days a week


Customer Support

(800) 585-0705

24/7 Service



(855) 999-9746

24/7 Service


Hippo Home Insurance Coverage

Hippo insurance offers standard coverages, including property, homeowners, and liability coverages. However, one advantage of Hippo is that its standard insurance policies contain forms of coverage that are considered extra coverage by other insurers. Below, we detail some of the most outstanding coverage options offered by Hippo Insurance.

Type of CoverageDescription
Dwelling coverageCovers the costs of rebuilding or repairing the property in the event of a covered incident
Other structures coverageCovers the repair and replacement of other structures on your property, like an attached garage or backyard shed, after a covered incident.
Liability and medical paymentsIn the event a guest is injured at your home, this coverage helps pay for settlements, legal fees, and medical bills.
Personal Property CoverageThis type of coverage helps cover the full replacement of personal property and belongings after a covered accident.
Loss of use coverageIf a covered peril causes your home to become uninhabitable, this coverage pays for alternative housing, food, and travel while your home is being repaired.
Computers and home office coverageHippo offers coverage limits for home office equipment four times higher than other providers. While most insurance providers offer less than $2,000 for computer coverage, Hippo can pay $8,000 for repair or replacement. These unique coverages can be extremely valuable to anyone with high-end computers or home office equipment.
Equipment BreakdownHippo offers up to $100,000 coverage to repair and replace appliances damaged by electrical or mechanical failure. This is great coverage, especially if you have expensive appliances, including HVAC systems, televisions, and water heaters.
Jewelry and watches coverageThis coverage helps protect your valuable items, whether it’s a new purchase or a family heirloom, in the event of a covered incident.
Full replacement costThis covers the total replacement cost of your personal belongings and not just their depreciated value in a covered incident.
Water backup coverageThis coverage covers up to $20,000 for damage caused by your sewer system overflowing or burst pipes. However, this coverage is not the same as flood insurance which covers flood damage due to overflowing rivers or rain.
Enhanced rebuilding coverageYour home coverage will be increased by 25% if your home is damaged in a catastrophic event.
Local ordinance changesThis coverage can help cover the additional expenses generated if your costs are increased due to changes in local ordinances.

Hippo Home Insurance Costs

According to Hippo, its policyholders can save up to 25% on their home insurance premiums when compared to the rates of other traditional home insurance providers. This may be due to the operational facilities provided by the company to obtain quotes and purchase a policy through a fully online process.

Our insurance specialists requested an annual quote from Hippo via email. We based our quote request on a 30-year-old first-time homeowner and came up with a personalized quote of $69.58 per month or $835 per year. This value is below the national average cost for homeowners insurance.

If we compare Hippo Insurance quotes with other major insurance companies such as State Farm and Allstate, it can be said that the company offers competitive and affordable rates. Next, let’s see a comparative chart between the rates of these three companies.

However, you should keep in mind that the cost of premiums depends on a number of individual factors. Decisive among these factors are your credit score, the condition, and age of your home, its location, and the risk associated with your home. Your policy limits and the amount of coverage you choose also play a role.

Hippo Home Insurance Discounts

Although Hippo’s insurance rates are affordable, the company offers a variety of discounts. Other homeowners insurance providers commonly offer some of them, but other discounts are less common to find.

We’ve outlined the most significant Hippo homeowner discounts below, though keep in mind that not all discounts are available in all states.

Type of DiscountDescription
New home discountIf you bought a new home, you could save up to 30% on your home insurance policy.
Early birdReceive a discount for purchasing a policy at least eight days before the expiration date of your previous policy.
Homeowners Association (HOA)You can get a discount on your home insurance policy if you are a homeowners association member.
No mortgageIf you’ve already paid off the mortgage in full on the home you’re insuring, you may qualify for a discount and save your money with Hippo.
Fire extinguishersHaving multiple fire extinguishers available in your home can earn you a discounted premium.
Smart homeHippo offers free smart home monitoring systems to eligible members, plus up to 13% off your premium for activating the system.
Storm shuttersYou’ll get reduced homeowners insurance rates by installing storm shutters to protect your home’s doors and windows from the onslaught of storms or hurricanes.
Protective devices discountIf your home has security and safety features like burglar alarms, fire sprinklers, fire alarms, and others, you may be eligible for this discount on your home insurance premium.
Loss-free discountIf you have not filed insurance claims in a certain period of time, you may qualify for significant savings.
Affinity discountYou can get a discount if you have membership in certain groups, organizations, clubs, and fraternities and buy your home insurance through this group.

Homeowners Insurance Quotes

The goal of Hippo home insurance is to deliver quick quotes to prospective policyholders. In fact, we were able to see that it’s possible to get a quote in one minute and purchase coverage in less than five. Customers can also quickly check if they qualify for Hippo Insurance discounts by adjusting coverage limits accordingly.

Quoting systems from big companies like State Farm or Allstate is not as fast and convenient as Hippos.

To contact Hippo, customers can call the Hippo insurance phone number (800) 585-0705 or visit the Hippo Insurance website. To get a homeowners insurance quote on Hippo’s website, myhippo.com, you just need to answer a few basic questions about yourself and the home you’re insuring.

Hippo Insurance Reviews And Financial Strength Ratings

Hippo has a ton of positive home insurance reviews. This is because the company’s low homeowners insurance rates and quick response to claims positively influence customer reviews. Clients benefit from easy-to-obtain coverage and excellent customer service from Hippo agents. So, this more positive customer service experience leads to fewer Hippo insurance complaints.

A.M. Best, the most trusted credit rating agency for policyholders, evaluates the financial health of insurance companies. Hippo is rated A- or “excellent” with A.M. Best, which means that the moment the customer files a claim, the company is more likely to meet its financial obligations.

On the other hand, J.D. Power does not provide a customer satisfaction rating for Hippo, and customer reviews on third-party websites are mixed.

Since Hippo has been in the insurance market for a relatively few years, it does not have ratings with various agencies that measure creditworthiness and long-term financial stability. This includes Moody’s and Standard & Poor’s (S&P), where Hippo’s credit rating is not included.

However, you should note that Hippo is backed by three distinguished and financially lucrative insurers: Swiss Re, Spinnaker, and TOPA. The credit scores of these companies are excellent. For example, below are Swiss Re’s ratings offered by three rating agencies.

Rating AgencyRating
Standard & Poor’s ratingAA-
Moody’s RatingAa3
AM BestA-

You can feel confident in securing your home with Hippo. It has solid financial backing that won’t let you down when you need it most.

Our Take On Hippo Homeowners Insurance

Hippo’s wide range of home insurance coverage, coupled with a technology-focused model that makes it easy to purchase a policy and requests a quick quote, makes the company one of the leading home insurance providers.

Some policyholders may receive a loyalty discount from another insurer. In this case, they may be able to find higher rates with Hippo than their current rates. Overall, however, Hippo homeowners insurance rates are competitive and affordable. Their solid financial backing and quick response to claims make their clients feel secure after a home-damaging incident.

However, do not consider Hippo if you are looking to bundle car and home insurance coverage with a single provider, as Hippo only sells home insurance policies.

Either way, before making a decision, it’s essential to compare Hippo Insurance quotes to other homeowners insurance companies.


Frequently Asked Questions

Is Hippo homeowners insurance a good option?

Among the main benefits that Hippo offers are its convenient digital experience, its affordable rates, and its additional coverage options. You may not even choose a Hippo home insurance plan, but their quick quote process gives you a starting point to compare rates and discounts from other companies.

What coverage does Hippo home insurance provide?

Unfortunately, Hippo car insurance is not available as they only provide home insurance products. In addition to basic home coverages like liability, homeowners, personal property, and loss of use coverage, Hippo offers home office and computer coverage, backup water coverage, protection for local ordinance changes, and coverage for workers in your home included in the standard Hippo package. Hippo also offers various endorsements that can be added to the policy and expand your coverage.

What states is Hippo available in?

Hippo Insurance is available in most states. States in which the company does not operate are limited to Montana, Idaho, Wyoming, North Dakota, South Dakota, Iowa, Oklahoma, Louisiana, New York, North Carolina, Massachusetts, Alaska, and Hawaii. Additionally, the company plans to expand to all states, as it is backed by home insurance giants that can underwrite policies nationwide.